FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Products
What kind of toys do you offer?
We offer food-inspired toys, designed with an artistic and educational approach. They are created to encourage creativity, role play, and learning about healthy habits.
Are they safe for babies and toddlers?
Yes! Safety is our top priority. All our toys comply with international child safety standards, including CPSIA and ASTM F963 certifications.
What materials do you use?
We use vegan or synthetic leathers that ensure durability, non-toxic inks, and some pieces include magnets. The stitching is reinforced with zigzag seams, which not only give the toys a unique identity but also make them safer for children.
The packaging is made of cardboard and includes cut-out figures, giving the option to reuse it as part of the play experience.
Do these toys help teach about healthy eating?
Absolutely! That’s one of our main goals: helping children learn through play about fruits, vegetables, and other foods that promote healthy habits.
Can I customize a toy?
In some cases, yes. We can explore customization options depending on the product.
How should I clean the toys?
They can be cleaned with a damp cloth or machine washed inside a delicates laundry bag on a gentle cycle. Allow them to fully dry before use.
How can these toys be sustainable?
Our toys are designed to be durable and safe, and we strive to generate zero waste throughout the entire creation and use process.
Can babies put them in their mouths?
Yes, they are designed to be safe even at this stage, although we always recommend adult supervision during play.
Do they lose their color?
No, we use high-quality paints, made to withstand children’s regular play.
Where are they made?
They are designed and produced in Colombia, in our main workshop and satellite workshops, where Colombian women carefully handcraft each piece.
We are committed to providing dignified work and supporting the growth of women in Colombia.
Who designs them?
We are constantly in a process of learning, development, and design, always looking to offer better options, new possibilities, and improvements to our toys.
Our Service
How long does shipping take, and what about wholesale orders?
- Individual orders: deliveries are made within 5–8 business days.
- Wholesale orders: production and delivery time is approximately 1 month.
For special orders or more details, please email us at info@teenytinymarket.com or contact us via call or WhatsApp at +1 450 495 2685.
Do you ship nationwide?
We ship to most major cities around the world, so our toys can reach your home.
Do you have a physical store?
We don’t have our own physical store, but you can find us through different retail partners as well as our online store.
Do you offer discounts for schools, kindergartens, or therapists?
Yes! We love working with educational institutions and therapy centers. We offer special benefits for group or wholesale purchases.
Do you accept returns or exchanges?
We only accept returns or exchanges for manufacturing defects, not for misuse, cuts, or intentional damage. You have 15 days to request an exchange for these reasons.
Do you handle wholesale orders?
Yes, we work with both individual and wholesale orders. Contact us and we’ll be happy to share more details.